Payment information
We accept:
- Paypal
- Wire transfers
- Payment cards and banklink
SHIPPING & DELIVERY TIME
All packages outside Latvia are shipped via Latvijas Pasts. All packages have a tracking number, sent to you after the order has been shipped. Free shipping worldwide - from 100 EUR. Each order is made in 1-2 weeks after payment fulfillment.
Shipping destination | Cost | Delivery time | Carrier |
Latvia regular | 2.90€ | 2-4 workdays | Omniva LV |
Latvia Free from 50+ EUR | 0.00€ | 2-4 workdays | Omniva LV |
Worldwide | 7.50€ | 5-21 workdays | Post |
Free worldwide 100+ EUR | 0.00€ | 5-21 workdays | Post |
If you haven't received your order and you think something might be wrong, contact: [email protected]
WARRANTY
If you are not completely happy with your order you can return it in 14 days after receiving the product. But please keep in mind that shipping costs are not refundable (unless items are faulty).
If you want to return the order, please note that:
- You can open the product, but you cannot use it;
- Item has to be returned in original packaging;
Warranty is no longer valid if:
- Item was damaged because of improper storage or care.
If you need to return your order, follow these steps:
- Send an email to our team - [email protected], describing the problem with your order.
- We will respond to you shortly, with the details of the return address.
- Securely package all the items you wish to return, and head to the local Post office.
- Once we have received your package, we will inspect the items in 5 business days, and inform you of a refund.
Contact - [email protected] - for any questions regarding your order and returns.